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SYMANTO INSIGHTS PLATFORM

Messy data? Pointless insights?

Stop the nuisance and get a meaningful image of your customers’ thoughts.

What is Symanto Insights Platform?

Symanto Insights Platform is an AI-powered text analytics tool to help you understand how your customers think and feel about your product or brand. Being able to analyse big amounts of rating and review data from over 75 sources such as Amazon, Tripadvisor or even Glassdoor, Symanto Insights Platform delivers you qualitative insights about your consumers and thereby helps you to answer your relevant business questions within minutes:

Brand Recommendation feature​
Measure your Brand Health, explore how consumers experience your Brand and see how your competitors perform in comparison
Topics feature​
Understand which pain points your customers are facing regarding your product and what you can do to improve it
Psychographics feature​
Uncover the psychographics of your customers and design the perfect message to reach them
Timeline feature​
Survey the topics that your customers dealt with over time and link the results to specific events, i.e. your marketing campaigns
Comparison feature​
Compare topics among different segments of your data, and discover relative strength & weakness of a specific product, brand or segment

Book a personal & free demo

Let our expert Nikolina guide you through all functionalities of Symanto Insights Platform in your personal and free demo. Just schedule an appointment that suits you best via the calendar below. We’re looking forward to e-meet you!

Start with free demo without hidden costs

Discover all functionalities

Discover all functionalities

Choose between English or German 

Fall in love with your new analytics tool

Customer Voices

Symanto Insights Platform allows me to analyse large amount of unstructured data in a highly efficient way. It’s not only the AI. Also, the functionality to create own structures is great to build my own analysis frames that deliver much more insights than just topics and sentiment.

Matthias Heurich, Regional Director, Cello Health Insights

Thanks to the Symanto Insights Platform, I can quickly and easily collect and analyse relevant online consumer feedback for my projects. Unlike other analytics tools, Symanto AI goes much deeper than just topics and sentiment. It reveals how consumers experience brands or products and how they really feel about it. It removes any bias in my analysis and provides an interesting context and meaningful insights that really enriches my projects and pitches.

Stephanie Holland, Partner & Strategist, The Mamma Code

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Feel free to reach out and leave us your message. We will assist you wherever we can!​

SYMANTO OFFICE

Pretzfelder Strasse 15

Nuremberg 90425

Germany